A Deaf Ear!

Computer Communication

The Midweek Word-prompt over on Weekly Prompts the site I share with my partner GC is Snippet.

This week, however, we became so wrapped up in our issues with WordPress that GC forgot to write the prompt and I forgot to check! My apologies to our Australian friends for publishing the prompt so late into your evening.

So, Snippets… Let’s start with the latest from WordPress shall we?

Earlier in the week, I celebrated because I thought one of my issues with clicking Like and commenting on websites had been fixed, I was wrong!

Yesterday my article included a copy of an e-mail conversation with WordPress.

My aim here is to continue to badger WordPress on a daily basis. Not only do I want the faults fixed, but I also want answers.

Today I replied to another message from WordPress or to be more precise from Automattic, and as I said yesterday, I needed to say a little more than “Hey my pingbacks aren’t working!”

I was pretty certain WordPress would have explored the avenue I was suggesting, but I went ahead and asked anyway.

Messages from WordPess always include the writer’s original text (highlighted here by me) and the Happiness Engineer’s answer to each question.

======================

ME – Good Morning,

Still keeping you in the loop; yesterday another three of my pingbacks failed.

Not only that, but the additional problem of being unable to click Like and leave comments on some sites remains an issue, both for me and for a number of WordPress colleagues. Whereas these sites would normally recognise a logged in user, in these instances they are clearly not, and we are required to click the WordPress icon hidden towards the bottom of the page before the site will accept a comment or a Like.

WP – This seems to be some sort of browser issue, so I will need more information from you to troubleshoot.

Could you tell me the browser and operating system you’re using when this problems happens? If possible, include the version number of the browser/OS.

Could you visit this page https://en.support.wordpress.com/third-party-cookies/#checking-your-browser and tell me what you see below “Checking your browser”?

ME- Would you say the issue of pingbacks and the inability to click Like and make a comment are linked?  

Would you also agree that some sites are simply not recognising and talking to each other and that could be where our problems lie?

I don’t think so, but I need to investigate the issue above to confirm.

They seem unrelated because one is a failure that affects sites (pingbacks) and another that affects your browser or user account (login problems).

We’ll keep troubleshooting until we have a definitive answer.

Best,

Livio

=====================

Occasionally I need to study the semantics when reading communication from WordPress but this one appears to be pretty straight forward.

I replied to WordPress with the following.

===================

My default browser on my PC is Mozilla Firefox version 66.0.5. 3rd party cookies are enabled.

Additionally, I also use Google Chrome Version 74.0.3729.131  3rd party cookies are enabled.

My preferred browser on my iPad is Safari and Cookies are not enabled. All recent updates are installed which obviously includes the browser.

=======================

I already have ideas for tomorrow’s questions and I am grateful to each of you for your interest.

Today I have created pingbacks to Word Prompt Snippet from Weekly Prompts, Grateful from the Ragtag Community and Semantics from Fandango

Obviously the pingbacks didn’t work, but if I don’t attempt I will have nothing to report!

(C) SueW-nansfarm.net 2019 

 

 

8 thoughts on “A Deaf Ear!

    1. Haha, Oh, I wish. Until someone does figure it out I will continue my questioning of WP and hopefully I may wear someone down so much that they’ll do anything to fix the problems! Thank you for your comments, they are appreciated. 🙂

      Liked by 1 person

  1. gc

    Reblogged this on THE MAIN AISLE (c) 2019 and commented:
    Many folks these days suffer from a self imposed deafness which protects them personally from responsibility while creating tension and disappointment for people depending on them . These folks become lip readers and interpret what they want to see from what is needed. Another great read Susan.

    Liked by 1 person

    1. They are the front line, they fix the everyday stuff, but anything more is passed on to the developers, the back end boys (or girls). I wasn’t happy always badgering them but. I’m certain it was the only way to make myself heard and get them to badger the back end boys to get on with it. I hope they are happy, there must be an element of self-satisfaction when things are going well. 🙂

      Like

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